Help & guides

Run your crane hire, quote to invoice.

Short, task-based guides for getting CraneIQ running your yard — the same ones built into the app under Help & guides.

Getting started — your first 15 minutes

A trial opens on the Executive view with a sample fleet loaded, so you can look around before you put anything in.

When you're ready to make it yours, follow the Get set up card on the dashboard:

  1. Add your cranes — replace the sample fleet with your machines.
  2. Load your rate card — so CraneIQ can price a job.
  3. Add your crew — with their tickets, VOCs and inductions.
  4. Book your first job — quote it, allocate a crane and crew, sign it off.
  5. See what it's worth — open Fleet economics and read the margin.
Working with a mate? They join your workspace with your join code (Resources → Crew) — they don't start their own trial.

Setting your rate card

The rate card is what CraneIQ bills off. Until it's filled in, a job can't be priced.

  • Start from market rates and edit, or add your own from scratch.
  • Each rate covers a class and a capacity range — one Franna 30–45 t rate prices every Franna in that window. The tonnage window is which cranes the rate covers, not the crane's own capacity.
  • Set the hourly rate and minimum hire hours — the minimum is the number the customer hears ("it's $1,770 to get it there").
  • Keep operator included on so a job won't bill the operator twice.
  • Apply to the fleet pushes the rates onto your cranes.

Adding cranes and load charts

  • Add each crane with its make, model, capacity and rego.
  • Where CraneIQ holds the manufacturer load chart, every lift is checked against it — the schedule board turns green when the machine can do the pick at that radius, and flags it when it can't.
  • Set each crane's standing rig (fitted block, whip line, gear truck) so the crew know before they leave the yard.

Adding crew, tickets and inductions

  • Add each crew member with their role and licence class.
  • Record their tickets (HRWL, medical, white card) and VOCs — the licence says they may operate the class; the VOC says they were assessed on that machine. Tracked apart, because a builder asks for the second one.
  • Record site inductions. When you allocate someone, the gate checks — on the day the job runs — that they're inducted for the site, current on their ticket, and licensed for the machine, and tells you plainly who isn't.

Booking a job — quote to invoice

  1. Create the job — client, site, work type, date.
  2. Quote it — pick the crane; load, hook block and rigging are weighed against the chart, priced off your rate card. Send it from your phone.
  3. Allocate a crane and crew — the gate checks tickets, inductions and licence first. Only a bigger crane free? Send it and note it — the customer's still billed the quoted size.
  4. Run and sign off on site — the client signs, hours come back itemised.
  5. CraneIQ builds the invoice and syncs it to your accounting software (Xero, MYOB or QuickBooks); paid status comes back when it clears.

Ask the yard — the AI assistant

Tap the sparkle (Ops, Crew and the Executive view) and ask in plain words.

  • "Which crane can lift 20 t at 15 m?" — scans your fleet's load charts.
  • "Who's inducted for Viva Geelong?" — names who's current, flags who's lapsed.
  • "Why is that job underwater?" — points at the driver, not just the number.
  • "How did we track this month?" — revenue, margin, utilisation, what's owed.

It reads your own data and never invents a number. For anything safety-critical it's a quick look-up — the machine's rated-capacity limiter, the load chart and a competent person are the authority before you lift.

Utilisation and fleet economics

  • Utilisation — hours each crane actually worked against hours available, worst first. A crane costed at 1,500 hours but running 900 is under-recovered by a third; this is the screen that shows it.
  • Fleet economics — what each machine earns after its running cost and a share of overheads. Enter your annual overheads and the contribution figure becomes a real net.
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